How Does it Work?
On this page, we will briefly explain the basic logic behind a Trigger in FT CRM.
The triggers existing in the system are mainly based on real-time events that are sent to our API. These triggers are reliant on the data being sent, from your system to us, in order to work. Here is an example: Below we have set up a trigger for any failed deposits of €100 or greater.
When an event that matches the above criteria is sent to our APIs, from your system, any active activity that has this specific trigger would then be triggered if the player exists in the segment.
Time Events are the exception when it comes to Real-Time data events. This type of trigger is not based on any events/messages being sent from your system to our APIs.
It's simply triggered based on time.