Responsible Gaming Teams

Be proactive in your responsibilities to your players.

Prioritise Player Protection

  • Automated health scoring

  • Keep your RG team in the loop

  • Remind players about their limits

  • Real-time blocks and exclusions management

Keep players safe with Fast Track

Automated health scoring of your players

Fast Track uses a 5-point based scoring system to deliver real-time feedback on how healthy an individual player’s behaviour is.

This allows you to take proactive steps to ensure their safety and to keep your brand compliant. Use RG-specific segmentation and real-time triggers to protect your players with timely action and information.

Keep your team in the loop

It is not always easy to get the whole picture of a player’s experience and detect any unhealthy behaviour early on.

You can use Fast Track to automatically notify your responsible gaming team whenever a player is showing signs of a potential gambling problem.

Inform players about their limits

For a great player experience it’s important that your players are kept informed. The Fast Track platform can be used for system messages alongside any CRM activity.

When a player reaches or gets close to any limits set on their accounts, you can notify them so they are not wondering why they cannot make another bet or deposit. It is a better experience for the player and reduces the number of players contacting support.

Safer marketing campaigns

Fast Track automatically removes players who are blocked or self-excluded from segmentation. As the platform runs on a real-time data feed it is always up to date.

This means you don’t have to rely on CRM agents manually updating segments or removing players from marketing campaigns. You can rest assured that players who should not receive marketing communications will never receive them.

Empowering entire organisations

CRM Teams

Free up 60% of your time with a better process

CRM teams across the iGaming industry are spending the majority of their time on execution. We want to change that.

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Management Teams

Productivity, cost-savings, capabilities all in one

We are determined to ensure that you have access to a platform that shifts your organisation into the digital age and relieves the strain on your internal resources.

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Tech Teams

Banish the backlog, one integration to rule them all

Invest in a real-time data platform that you can grow with. It’s not just an engagement platform, it’s an iGaming tech stack.

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Product Teams

Realise your vision with on-site engagement

Invest in a platform that shares your vision and explore new opportunities for player engagement.

Customer Support Teams

Improve service and first contact resolution

Fast Track gives customer support teams direct access to accurate information so that they can resolve campaign queries with ease.

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Compliance Teams

Avoid penalties with robust processes

Advanced capabilities with full visibility. Stay in control of your data and processes.

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BI / Data Teams

Complete access and make your data actionable

Unlock the full potential of your data with full access, in-depth reporting and actionable insights.

Responsible Gaming Teams

Build a risk profile with RG health

Every operator has a responsibility towards ensuring their players gameplay activity remains healthy and compliant. We put this at the very core of our platform through the use of real-time data.

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