Responsible Gaming Teams

Fast Track uses a 5-point based scoring system to deliver real-time feedback on how healthy an individual player’s behaviour is.

This allows you to take proactive steps to ensure their safety and to keep your brand compliant. Use RG-specific segmentation and real-time triggers to protect your players with timely action and information.

It is not always easy to get the whole picture of a player’s experience and detect any unhealthy behaviour early on.

You can use Fast Track to automatically notify your responsible gaming team whenever a player is showing signs of a potential gambling problem.

For a great player experience it’s important that your players are kept informed. The Fast Track platform can be used for system messages alongside any CRM activity.

When a player reaches or gets close to any limits set on their accounts, you can notify them so they are not wondering why they cannot make another bet or deposit. It is a better experience for the player and reduces the number of players contacting support.

Fast Track automatically removes players who are blocked or self-excluded from segmentation. As the platform runs on a real-time data feed it is always up to date.

This means you don’t have to rely on CRM agents manually updating segments or removing players from marketing campaigns. You can rest assured that players who should not receive marketing communications will never receive them.