iBet player engagement to be powered by Fast Track’s real-time CRM platform

blog post header image

Malta, 21st July 2022 - iBet, the flagship brand of the Claymore Group, will use Fast Track as a central platform for their CRM.

iBet offers sports betting with top odds across a wide range of sports as well as a diverse portfolio of online casino games. The brand has a focus on responsible gambling and is part of Claymore’s vision to provide the best customer experience in the industry.

The operator has chosen Fast Track CRM as the platform to centralise the orchestration of all communications and rewards for their players. With a focus on cutting-edge tech and data-driven operations, iBet can take full advantage of the real-time data and automation capabilities offered by Fast Track CRM.

David O’Callaghan, CEO of iBet, said: “Our ambition is to provide real-time service to our players to achieve the highest customer satisfaction. The partnership with Fast Tracks enables us to communicate to our players at the right time with the right message.”

Fast Track CRM is a platform designed specifically to help iGaming operators scale. The platform allows operators to centrally orchestrate all of their CRM activities and automate the majority of their engagements. Fast Track will soon also provide all of its partners with access to flexible, powerful machine learning capabilities with the Singularity Model.

Fast Track’s Singularity Model is a new engine designed specifically for building 1:1 experiences. Operators like iBet can take advantage of advanced machine learning and computations to action real-time observations of their players.

“We are excited to work with iBet. It is clear that we are very aligned in terms of our shared passion for technology and using data to drive experimentation and decision-making. We look forward to seeing them take full advantage of the flexible, granular data and reporting available within our platform,” commented Simon Lidzén, Co-Founder and CEO of Fast Track.

About iBet

iBet is a pioneer in fair play and real-time rewards. Entertainment through real-time service and transparency stands at the heart of our online sports betting and casino products.

About Fast Track

Fast Track provides the only player engagement platform built specifically for iGaming. Tackling operators' main scalability challenges in a heavily regulated landscape; Fast Track is on a mission to digitalise the iGaming industry and deliver the first self-learning engagement platform.

Want a Personal Consultation?

Sign Up Here