Efficiency makes you more profitable. That’s swag!

CRM teams across our industry are spending the majority of their time on execution. Churning out endless campaigns without being able to be truly creative or assess what is working (or not). With FT CRM you have more time for what really matters - planning and analysis.

Achieve 4-5x more with what you have.

TIME NEEDED TO SET UP A CAMPAIGN FROM SCRATCH*
4H+
<1H
INDUSTRY AVERAGE
FT CRM
TIME NEEDED TO RE-RUN A SIMILIAR CAMPAIGN*
3H+
<.5H
INDUSTRY AVERAGE
FT CRM
HOW WE STREAMLINE THE PROCESS
  • Efficient tool, adapted for iGaming
  • Multi-channel, work only in ONE system!
  • Translations in a single click
  • T&C settings and automatically added
  • Inline bonus creation forms
  • Live preview when building emails
  • Integrated QA portal
  • Run A/B/C in a click

* We have asked our partners that migrated to FT CRM to compare time spent vs. previous platforms. This includes time needed for end-to-end creation, from scratch a multi-channel (SMS, Email, Push, Bonus) and multi-local campaign.

No more costly mistakes.
99.9% accuracy with a new way of working.

Most teams have to work with 3-4 different platforms in order to roll out a multi-channel campaign. Apply a bit of pressure on the team with a time sensitive offer and you have a recipe for disaster.
FT CRM provides you with the ability to prepare reactive offers, and an integrated QA portal so that you can avoid unnecessary errors. Allowing you to react with confidence in your process.

Super easy to do re-runs of campaigns
Built in campaign quality assurance portal
Player segmentation is updated in real-time

Improve your service and first contact resolution with player timeline.

FT CRM includes a specially designed player profile and timeline for your customer support team. Every movement and engagement with the customer will be recorded in this profile. You can even open the email to review exactly what was sent to the player.

PLAYER TIMELINE EXAMPLE

2 min ago
RELOAD BONUS ACTIVATED
2 min ago
SUCCESSFUL DEPOSIT €100.00 with Credit Card with bonus code RELOAD100
5 min ago
SUCCESSFUL LOGIN
16 min ago
EMAIL “You have a bonus waiting on your next deposit”

Industry Leaders use FT CRM to support
their entire organisation

A successful integration with FT CRM will not only engage your players, but also your internal teams and systems. Monitor your players In real time and raise internal tickets, send notifications on Slack, generate management reports, and keep an audit trail of everything you do for visibility across teams.

And many more...

Be more profitable,
working more efficiently.

We look forward to exploring how we can help you achieve better results