Solutions
By Team
  • CRM
  • Compliance
  • Customer Support
  • Management
  • Responsible Gaming
  • Tech
By Need
  • 1:1 Experiences
  • Lifecycle Automation
  • Management Alerts
  • Multi-Channel Engagement
  • On-site Engagements
  • Scheduled Engagements
  • System Messaging
Resources
Or explore by space:

Integration

Learn how to integrate the Fast Track platform

Go here

Knowledge Base

A manual on how to use our different features

Go here

Tutorials

Best practices and practical examples on how to do stuff

Go here

Blog
Work at Fast Track
  • Open Positions
  • A Look Inside Fast Track
Success Stories
  • Staying Agile with Hero Gaming
  • Solving Complex Automation with Cashmio
  • Putting Data in the Driving Seat with Lottomart
Tutorials
Integration
Knowledge Base
FT CRM
Welcome to Fast Track CRM
Product Overview
Reporting An Incident
Getting Started
Activities
Setting up an Activity
Automated Activity
Firing Conditions
Triggers
Trigger Types
Commonly Used Triggers
How Does it Work?
And/Or Correlation Logic
Using the Clone Feature
Segments
Getting started
Segment Fields
Smart Segments
Communication Profiles (Translations)
Calculated Segment Fields
Blocked & Excluded Players
Actions
Action Groups
Emails
SMS
On-Site Notifications
Rich Inbox Messages
#-Variables
Translations
Scheduled Actions
Action Groups and A/B Testing
Control Groups
Internal Communications
Add to Lifecycle Action
Quality Assurance
QA for Activities
QA for Lifecycles
Send Test Email
Activity Testing
Setting Up a Test User
Testing an Activity
Organisation
Projects
Project Statuses
Tags, Notes & Grouping
Media Library
Email Templates
Content Blocks
FT Conditions
How To Create An Email
User Management
Activity Dashboard
Player Timeline
Lifecycles
What Are Lifecycles
Lifecycle Terminology
Lifecycle Statuses
Lifecycle Segments
Lifecycle A/B Testing
Lifecycle Control Groups
Predictive Churn Prevention
Insights & Analytics
The Data Studio
Dashboards
Private & Brand Dashboards
Create a Dashboard
Edit a Dashboard
System Dashboards
Active Players Dashboard
Widgets
Measures & Dimensions
Chart Types
Table
Line
Area
Bar
Mixed
Pie
Number
Funnel
Period Conversion
2D Breakdown
Growth Number
Explore
Query Editor
Soft & Strict Data
The Singularity Model
The Singularity Model
Getting Started
Dashboard
Feature Types
Setting Up Feature Types
Player Features
Setting-up Player Features
Manage Movements
Real-Time Movements
Time-Based Queries
Player Feature Dashboard
Player Feature - Active State
Player Feature - Conversion State
Player Feature - Inactive State
Player Feature - Lifestage
Player Feature - Acquisition Source
Player Feature - Predicted Deposit Bracket
Player Feature - Predicted Bet Amount on Slots
Player Feature - First Deposit Amount
Player Feature - Most Active Day of Week
Player Feature - Most Cost-Efficient Outbound Channel
Player Feature - Predicted Most Optimal Send Out Time of the Day
1:1 Experiences In Action
Smart Time of Day
Smart Channel
Use Case: Product & Game Preference
Player Feature Segmentation

Page 1

​
Next -FT CRM
Welcome to Fast Track CRM
CALL US +44 113 320 2245
EMAIL US letsgo@fasttrack-solutions.com
CONNECT WITH US

By Need

  • 1:1 Experiences
  • Lifecycle Automation
  • Management Alerts
  • Multi-Channel Engagement
  • On-site Engagements
  • Scheduled Engagements
  • System Messaging

By Team

  • CRM
  • Compliance
  • Customer Support
  • Management
  • Responsible Gaming
  • Tech

Resources

  • Integration docs
  • Tutorials
  • Blog
  • Knowledge Base
  • Privacy Policy

Alliances

  • AWS
  • Enteractive
  • EveryMatrix
  • Firebase
  • GiG
  • Jojka
  • LINK Mobility
  • Looker
  • Pusher
  • Qlik
  • Red Tiger
  • SendGrid
  • Together Gaming
  • Wiraya
© 2020 Fast Track Solutions Ltd. All rights reserved.