Instructions on how to set up an account in Pusher that will be used to deliver the Inbox/On-Site Messages on the Operators site.
Pusher Channels provides realtime communication between servers, apps and devices. It is used for notifications, chat, gaming, web-page updates, IoT, and many other systems requiring real-time communication.
FT CRM uses Pusher to support a rich inbox and on-site notifications. To get started with these features you need to sign up with Pusher and follow this guide.
Sign up with Pusher:
First, log in to your Pusher account: And follow these steps:
Create Channel - Step 1
Create Channel - Step 2
Add prisma-activity-stream-staging or prisma-activity-stream-production as the name:
Supply keys to Fast Track - Step 3
You will need to pass the keys to your Account Manager at Fast Track. The keys can be located in your channel in the tab called App Keys.
Some of our customers need to have paid pusher accounts, the reason why you would need that primarily depends on two things:
Concurrent connections: How many users you simoultaneously will have logged in at the same time
Messages per day: How many on site notifications / rich inbox messages you plan to send to your users per day.
You can read more about the different plans (for channels) and their prices here:
Once you have decided your plan, you login to your pusher account and go to and select your desired plan. Your pusher credentials will remain the same even though you switch plans.